Privacy Policy

Welcome to myFacil.com. We are big on privacy.

Owner and Data Controller

myFacil.com respects the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application “Facil”. Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT USE Facil.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of the aforementioned changes. You will be deemed to have been made aware of, are subject to, and have accepted the changes in any revised Privacy Policy by your continued use of Facil after the date such revised Privacy Policy is posted.

Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect via Facil depends on the content and materials you use, and includes:

• Personal Data: Demographic and other personally identifiable information that you voluntarily give to us when choosing to participate in various activities related to Facil. All data you choose to share about yourself via your profile or other interactive areas of Facil will be accessible only by residence administrators when applying or approving a property on your profile.
• Derivative Data: Information our servers automatically collect when you access Facil, such as your native actions that are integral to the functions of Facil.
• Geo-Location Information: We may request access or permission to and track location-based information from your mobile device while you are using Facil. If you wish to change access or permissions, you may do so in your device settings.
• Mobile Device Access: Storage and Gallery (for profile/attachments), Camera (profile, complaints, QR scans), Bluetooth (for elective access control). Changing permissions may affect your experience.
• Mobile Device Data: Device information such as device ID, model, OS version, phone number, country, location, and other data you provide.
• Push Notifications: We may send push notifications regarding your account or Facil. You may turn them off in device settings, which may affect your experience.
• Third-Party Data: Information from third parties if you connect your account and grant Facil access.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. We may use information collected about you via Facil to:

• Compile anonymous statistical data and analysis.
• Create and manage your account.
• Deliver elective marketing in specific folders by way of targeted advertising, coupons and other information regarding promotions and Facil to you.
• Email you regarding your account.
• Enable user-to-user communications.
• Generate a personal profile about you to make future visits to Facil more personalized.
• Increase the efficiency and operation of Facil.
• Monitor and analyse usage and trends to improve your experience with Facil.
• Notify you of updates to Facil.
• Offer new products, services, mobile applications, and/or recommendations to you.
• Perform other business activities as needed.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Resolve disputes and troubleshoot problems.

Disclosure of Your Information

We may share information we have collected about you in certain situations:

• By Law or to Protect Rights: To respond to legal process or protect rights, property, and safety.
• Third-Party Service Providers: For services such as data analysis, email delivery, hosting, and customer service.
• Interactions with Other Users: Users may see your name, profile photo, and activity descriptions.
• Affiliates: With affiliates under the same control who honor this policy.
• Sale or Bankruptcy: Information may transfer to a successor entity.

We are not responsible for third-party actions. Opt-out directly with third parties if needed.

Tracking Technologies

We may use cookies, web beacons, tracking pixels, and similar tech to customize Facil. Most browsers accept cookies by default; you can adjust settings, though it may affect functionality. We may partner with analytics vendors (e.g., Google Analytics) using first- and third-party cookies; review their policies for details.

Third-Party Websites

Facil may contain links to third-party sites and applications. Once you leave Facil, their practices apply. Review their policies; we are not responsible for third-party content or practices.

Security of Your Information

We use administrative, technical, and physical safeguards. No method is 100% secure; online disclosures can be intercepted.

Policy for Children

We do not knowingly solicit information from or market to children under 13. If you become aware of such data, contact us.

Do-Not-Track

We currently do not respond to DNT signals. If standards change, we will update this policy.

Options Regarding Your Information

• Account Information: Review/change via account settings or contact us. Upon termination we deactivate/delete active data; some may be retained for compliance.
• Emails and Communications: Adjust preferences in account settings or contact us. For third-party communications, contact them directly.

Contact Us

Support: support@myfacil.com